Live / Mobile
This page sets out the legal framework that governs your use of 777b11 — covering account access, transaction records and your rights under our policy. Access to this platform and its content depends on your local law and eligible region.
operates under terms that are shaped by the jurisdictions in which access is permitted. Whether you reach us via a bKash-linked deposit flow or through Upay, the same account policy applies to every transaction you initiate. We do not tailor terms to a particular payment method — the legal obligations are consistent across the whole account relationship. Your eligibility to use this platform is determined by your local law and the region you access from; where local law restricts or prohibits online gaming activity, these terms do not create any right of access for you. We ask that you read these terms carefully before completing any account action. Transaction records connected to bKash or Upay deposits remain part of your account history and are subject to our data retention policy described in this document. If any part of these terms conflicts with a provision under your local regulatory framework, the local framework takes precedence. Queries about how a specific clause applies to your account can be directed to our support team using the contact routes listed on this page.
Not every interaction on 777b11 sits within the same policy boundary. Understanding where these terms apply — and where they stop — helps you use the platform with clear expectations and know when to seek outside guidance.
Terms apply fully to account creation, login, identity verification and session activity. Any action that requires you to be signed in falls within this policy. Third-party login services, if used, are governed by their own separate terms and are outside our direct scope.
Deposits and withdrawals processed through bKash or Upay are covered by our transaction policy. The record of each transfer is stored in your account history. The wallet provider's own terms govern the movement of funds on their side of the transfer — not our policy.
Game content supplied by studios in our lobby — including titles available from PG Soft, Habanero and CQ9 — is covered by our content terms. Studio-level intellectual property and game mechanics remain under each provider's own licence and are outside our direct policy scope.
Links, embedded tools or external services that you reach from within the platform operate under their own legal terms. We are not responsible for the policy or conduct of third-party services, and our terms do not extend to any platform or product we do not operate directly.
Our policy gives you concrete, practical rights over your own account data and activity records. You can review the transaction history associated with your bKash or Upay deposits directly from the account area — every transfer that has been confirmed appears there with a reference and status. If you notice that account details are incorrect — name, contact number, wallet reference — you can request a correction through our support team; we ask that you provide the relevant information so we can verify and update the record accurately. Raising a question about how your data is used, how long records are kept or what happens to information if an account is closed is always within your rights. Submit those questions via live chat or the support contact route, and we will respond based on the published policy. You also have the right to request that your account be reviewed for compliance with our access criteria if you believe an error has been made.
Open the account area after signing in to see the full history of your bKash and Upay transactions. Each entry shows the transfer reference and current status so you can cross-check against your mobile wallet record.
Contact support with the specific field you need corrected and the accurate information that should replace it. We verify the request against your account before making any change to personal or wallet-linked details.
If a clause in these terms is unclear, send your question through live chat or the support form. We will point you to the relevant section of the published policy or escalate to the appropriate team if the answer requires further review.
If you believe your account access has been incorrectly restricted, you can request a review by contacting support. Provide your account reference and describe the issue; we will check it against the eligibility criteria set out in our terms.
If any part of the legal terms on this page raises a question about your account, your transaction records or how your data is handled, the routes below connect you to the right place. Use the channel that suits the urgency of your query — live chat for immediate account questions, the support form for detailed policy requests.
Reach the support team directly through the live chat window available in your account area. Use this route for immediate questions about account access, transaction status or a specific clause in our terms that affects an action you are trying to complete right now.
For detailed policy queries — data retention, account closure, correction requests or jurisdiction-specific questions — use the support form. Describe the issue clearly and include your account reference so the team can locate the relevant record and respond accurately.
The help centre in the account area contains published answers to common policy questions, including how transaction records are stored, how to update wallet details and what happens to your account data if you choose to close the account.
Our approach to legal compliance is built around account transparency and clear data handling. We describe below how each major area of policy management works so you know exactly what to expect at every stage of your account relationship with us.
Information you provide — including wallet identifiers linked to bKash or Upay — is used only for the purposes described in our policy: account operation, transaction processing and support. We do not share your data with third parties outside the scope stated in the published terms.
We use cookies to keep your session active and to understand how the site is used at an aggregate level. No cookie on this site is used to build a personal advertising profile. You can review cookie settings through the options provided in your browser or device.
Access to your account is protected by the credentials you set at registration. We recommend keeping your login details private and not sharing them with anyone. If you suspect unauthorised access, contact support immediately through live chat so we can act on the account promptly.
Transaction records and account data are retained for the period set out in our policy. When the policy is updated, the revised version is published on this page with the effective date shown at the top. Continued use of the account after an update constitutes acceptance of the revised terms.
Below are the questions we receive most often about how our legal terms work, what rights you hold under this policy and how to act on them through your account.
Yes, directly. Your access to 777b11 and the enforceability of these terms depend on your local law and eligible region. Where Bangladeshi law restricts or prohibits online gaming activity, these terms do not create a right of access. Check your local legal position before proceeding.
Sign in to your account and open the transaction history section. Every confirmed bKash or Upay deposit and withdrawal appears there with a reference number and status. If a record is missing or shows an unexpected status, contact support via live chat with the transfer reference from your mobile wallet.
Contact support through live chat or the support form. State the specific field that needs correcting and provide the accurate information you want on record. We verify the request against your account before making any change — this applies to name, contact number and linked wallet details.
Retention periods are set out in the full policy published on this page. Records are kept for the period required to fulfil the purposes described in our terms. If you close your account, data is retained for the duration stated in the policy before deletion, as permitted by applicable rules.
Reach us through live chat or the support form and provide your account reference along with a clear description of the issue. The team will check the restriction against the eligibility criteria in our terms and confirm whether a review is appropriate for your situation.
The revised policy is published on this page with the effective date shown. Continuing to use your account after the update date is treated as acceptance of the revised terms. If a change materially affects your rights, we aim to make that visible at the point you next sign in to your account.